Privacy Policy – Premium Supplements CY

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and it is your responsibility to review the Privacy Policy regularly. By continuing to use our website after any amendments are posted, you agree to be bound by the revised terms.

1. Who We Are

In this Privacy Policy, references to “we,” “us,” and “our” refer to Premium Supplements CY, a business registered in Cyprus under VAT No. 00917067K. We are committed to safeguarding your privacy and ensuring that your personal data is protected.

2. Information We Collect

Personal Details: We collect personal information you provide when you register or place an order, such as your name, address, email address, phone number, and any other information necessary to facilitate our services.
Cookies and Usage Data: We use cookies to enhance your browsing experience, remember your preferences, and personalize the website. A cookie is a small amount of data stored on your browser or device. You can disable cookies in your browser settings; however, this may affect some functionalities (e.g., a longer checkout process or loss of personalized features). For more details on how we use cookies, please see our separate Cookie Policy.
IP Address: Your IP address is automatically logged by our web server when you visit our site. This helps us diagnose server issues, analyze site traffic, and understand user interactions to improve the website.
Email and Communication Preferences: We may keep records of your preferences regarding email updates, newsletters, or other communications to tailor our messages to your interests.

3. How We Use Your Information

Fulfilling Your Orders: We primarily process your personal data to complete and deliver purchases you make on our website. This includes sending order confirmations, shipping updates, and related customer service communications.
Marketing (With Your Consent): If you opt in, we use your data for marketing purposes, such as sending you promotions, special offers, and event information that may be relevant to you. You can personalize your marketing preferences or withdraw your consent at any time by updating your account settings or contacting us directly.
Statistical Analysis and Improvements: We analyze your data for statistical and analytical purposes to improve our website, products, and services. This analysis helps us better understand user behavior and preferences.
Service Providers: To provide high-quality service, we may share necessary details with carefully selected external partners, such as:
- Courier and shipping companies for order delivery.
- Hosting and IT service providers to operate our website efficiently.
- Payment processors to handle secure transactions.

4. Your Rights

You have certain rights regarding the personal data we hold about you:

Right to Withdraw Consent: You can withdraw your marketing consent at any time. Once withdrawn, we will stop sending you promotional messages.
Right to Access: You have the right to request access to the personal data we hold about you.
Right to Rectification and Erasure: You can request that we correct inaccurate personal data or delete data if you no longer wish for us to hold it. (Note: Deleting essential data may result in the removal of your account if that data is necessary to provide our services.)
Right to Object or Restrict Processing: You can object to or request restriction of data processing in certain circumstances.
Right to Data Portability: If the data is processed based on your consent or a contract, you may request to receive your personal data in a commonly used format to transfer it to another service.
Right to Lodge a Complaint: If you believe your data protection rights have been breached, you have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus or the relevant supervisory authority in your jurisdiction.

If you have any questions or concerns regarding your rights or our data practices, please contact us at info@premiumsupplementscy.com.

5. Data Retention

We will retain your personal data for as long as you maintain an account with us or as needed to provide services and fulfill legal obligations. If you delete your account, we will only retain your data to the extent necessary for legal or legitimate business needs (e.g., claim handling or to comply with statutory retention periods).

6. External Links

Our website may, from time to time, contain links to external websites operated by our partners, advertisers, or affiliates. Please note that these websites have their own privacy policies, and we do not accept responsibility or liability for their content or policies. We encourage you to review the privacy policies of any website before submitting your personal data to them.

7. Contact Us

We welcome any questions, comments, or requests regarding this Privacy Policy. Please contact us at:

Premium Supplements CY
Nicosia, Agiou Georgiou, 34, Lakatamia, 2312
info@premiumsupplementscy.com

Last Updated: 08/02/2025